With regulations creating these clear boundaries to prevent the “Medical Affairs” teams from being measured by the resulting sales, a common question that I’ve heard a few times is “Is there something we can measure beyond ‘activities'”.  Its quite common to find a bunch of metrics and charts that tell you how much time is being spent on various activities and whether they are “responsive” or “pro-active” etc.  But since these end up being “activities” its like reporting and analysis with your hands tied.


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