By Todd Johnson, Executive VP and Chief Operating Officer, Saama Technologies In the last 9 weeks I have spoken to 27 large companies in the retail, high t...
Tue, 9 Feb, 2021 at 6:48 PM
Industry Week recently published <http://www.industryweek.com/systems-integration/five-things-consider-you-make-big-data-investments-2013> a viewpoin...
Tue, 9 Feb, 2021 at 6:49 PM
The need for information has created this disruptive nomenclature that has taken the world of data by storm. This revolutionary term has the same bearing a...
Tue, 9 Feb, 2021 at 6:50 PM
Many CIOs are venturing beyond the risk averse ‘sustaining operations’ mode to progressive engagement using social media. That is a good start,but more need...
Tue, 9 Feb, 2021 at 6:50 PM
Most of the B2B Marketers feel their current online marketing mix is falling short to meet the sales demand, and that they’re under immense pressure to be a...
Tue, 9 Feb, 2021 at 6:51 PM
The managed care model has seen huge growth in the pharmaceutical industry in the US. It is estimated that 85% of all prescription drugs are today reimburse...
Tue, 9 Feb, 2021 at 6:54 PM
Interested in slicing, dicing, measuring, and analyzing data for customer and business insights? According to a recent survey by Bloomberg, 97% of companies...
Tue, 9 Feb, 2021 at 6:55 PM
Effectiveness of customer contact center agents is commonly based on metrics such as AHT(Average Handle Time), CSAT (Customer Satisfaction), CPC (Cost per C...
Tue, 9 Feb, 2021 at 6:56 PM
When I was coming back from an international travel recently and was browsing through the inflight entertainment shows available, “Person of Interest” serie...
Tue, 9 Feb, 2021 at 6:57 PM
Limitations of organic growth are forcing companies to look at innovative ways to improve market share and profitability. Business transformation strategies...
Tue, 9 Feb, 2021 at 6:57 PM
